The objectives for the workshop are:

• To gain an appreciation of what is meant by ‘Human Factors’
• To understand how ‘Human Factors’ impact on patient safety
• To gain insight into how ‘Human Factors’ can be managed for best effect
• To relate this to concurrent Healthcare initiatives such as SBAR checklists and   Brief/Debrief
• To use this understanding to make everyday practice safer and more effective

Patient Safety is a familiar mantra in every corner of Healthcare.  It is probable that more than 75% of patient safety failures involve ‘human factors’, a category much wider than simple human error.  Unfortunately, even highly skilled, knowledgeable and hardworking health care workers deliver variable performance as a consequence of simply being human.

Humans are genetically primed to learn by trial and error so error is ‘normal’. Human performance is variable in both the long and the short term. In order to gain some insights into human fallibility we will need a suitable vocabulary -the language of human factors. 

Management of these Human Factors is a professional responsibility. This responsibility includes working effectively in teams and a willingness to develop supporting systems and processes of work which avoid provoking error and which act to mitigate the consequence of error.

What? - 1 day workshop

Who? - Up to 16 delegates. All colleagues working within the clinical environments.

UK Resuscitation Council Advanced Life Support Instructor and approved course centre

Courses available include

• Adult Basic Life Support & AED (2.5hr session – 6 delegates max.)
• Immediate Life Support (7.5hr session - 6 delegates max.)
  
• Anaphylaxis Update (2.5hr session)
• Pacing and cardioversion Update (2.5hr session)
• ALS Update session (3.5hrs – 6 delegates max.)
• Resuscitation simulations
  

This workshop covers:

• What is clinical incident debriefing?
• Why debrief?
• What does a good/bad debrief look like?
• Human Factors in effective debrief
• Types of debrief
  

Debriefings allow for personal reflection, personal development and organisational standards to be progressed and maintained.

What? - 2 hour workshop

Who? - Any clinical team members

The objectives of the session include:

• Understand how Manual Handling  Operations Regulations affect you, the employee.
• Understand the role of the employer with regard to these regulations.
• To refresh theoretical knowledge and practical skills re manual handling.
• To be aware of the legislation & relevant policies.
• An ability to apply this knowledge to your workplace.
• To heighten your awareness of the need to take care of your back both at work and at home

Sessions available for clinical (patient handling) and non clinical (non patient handling- load bearing) colleagues

Patient Handlers 

What? - 2.5 hour session

Who? - Up to 8 delegates

Load bearers

What? - 1.5 hour session

Who? - Up to 20 delegates

This workshop covers:

• Understanding regulatory requirements, accountability and contraindications for venepuncture and cannulation
  
• Identifying and addressing factors affecting selection of a vein
  
• Safe sharps and equipment preparation and handling
  
• Aseptic non-touch technique and infection control requirements for safe venepuncture and cannulation
  
• Practical session with use of real equipment and a mannequin
  

What? - 3.5 hour teaching and practical session

Who? - Up to 8 delegates. This is aimed at clinical staff who require the skills of venepuncture and cannulation for their job role. Previous experience is not required, but this can also be used as a valuable refresher session for those who have previously practiced  this skill.